The trial gives you full Premium access to the app for 90 calendar days from the date you register — no credit card required, no obligation. Here's the full process:

1. Click Start Free Trial on any app page and enter your email address to register.
2. You receive a trial activation link by email. Click it to confirm your address and start the clock.
3. Download the app from the Download Portal using your trial credentials.
4. Install and use the full Premium version for 90 days — every feature, no nags, no limits.
5. On day 90, the app automatically transitions to the free Lite version. No action required from you, and no charge is ever made without a separate, explicit purchase on your part.

See our Terms of Use and EULA for full details.

When the 90-day trial expires, the app automatically reverts to the Lite version — a permanent, free tier with no expiration date. Specifically:

• No data loss. Every file, document, and project you created during the trial is fully preserved and remains accessible.
• No action required. The transition happens automatically. You don't need to uninstall or reinstall anything.
• No charge. The reversion to Lite is silent and free. You will never be billed without completing an explicit purchase.
• Premium features are disabled in the Lite version. Core functionality remains available.

You can upgrade to Premium at any time by purchasing a license — your data and settings carry over instantly.

The Lite version is a permanent, free tier of each ProForma Suite app — yours to keep indefinitely with no expiration, no subscription, and no cost. It includes the core functionality of the app; advanced Premium features are disabled but can be re-enabled at any time with a one-time license purchase. The specific features available in each app's Lite version are detailed on each product page.

Your license key is delivered automatically by email as soon as your payment is confirmed — typically within a few minutes. Here's what to expect:

1. Complete your purchase on the secure payment page (Stripe or Gumroad). You'll see a confirmation screen immediately.
2. An email is sent to the address you used at checkout. It contains your unique license key — a code in the format XXXX-XXXX-XXXX-XXXX — and a link to the Download Portal.
3. If the email doesn't arrive within 10 minutes, check your spam or junk folder. Payment processors sometimes trigger spam filters.
4. Still nothing? Use the contact form with your order ID and we'll resend your key within 24 hours.

Your key is tied to your purchase record. Keep the email — it's your permanent proof of license.

When you enter your key in the Download Portal and activate it within the app, the following happens:

• The app generates a unique Hardware ID from your machine's hardware — this happens entirely on your device; nothing sensitive is transmitted.
• Your license key is cryptographically bound to that Hardware ID. It will only work on this specific machine going forward.
• All Premium features unlock immediately — no restart required.
• After activation, the app works fully offline. No internet connection is needed to use any feature.

This is a one-machine license. Attempting to activate the same key on a second device will fail. See our EULA §3 for the full machine-binding policy.

Visit the Download Portal and enter the license key from your purchase email. The Portal validates your key and unlocks the download for your operating system. You'll always receive the latest version — future updates are included and accessed the same way using the same key.

Check the original confirmation email from your payment processor (Stripe or Gumroad) first — your key and order ID are both in that email. If you can't find it:

Use the contact form or copy our email address below and send us your purchase email address and order ID. We'll verify your purchase and resend your key within 24 hours, Monday to Friday. We cannot resend keys without order verification.

[email protected]

Yes, at any time — no reinstall needed. Purchase a Premium license from the Apps page, receive your key by email, then enter it in the Download Portal to download the full version and activate it within the app. All your existing files, settings, and data carry over automatically. The upgrade is instant.

No. Each license is bound to one machine at the point of activation — this is enforced by Hardware ID binding built into the app. A single key cannot be activated on a second device; the attempt will be rejected. Each machine requires its own separately purchased license at the standard price — there are no multi-seat discounts. See EULA §3 and §5 for the full policy. If you need multiple licenses, each is purchased individually at the standard price.

Updates are available through the Download Portal — enter your license key to always download the latest version. Updates to your licensed major version are included at no extra charge. Your key never expires.

Yes — a one-time license transfer is available if your Authorized Machine is decommissioned due to hardware failure, loss, or replacement. Contact us via the contact form with your order ID and a brief description of the situation. Transfers are reviewed and processed within 2–3 business days. Note that significant hardware modifications (such as a motherboard replacement) may also require re-binding — contact us in the same way.

First, confirm your operating system meets the requirements listed on each app's detail page. On macOS, navigate to System Settings → Privacy & Security and allow the app if prompted. On Windows, you may need to click "More info → Run anyway" on the SmartScreen dialog. Contact support via the contact form if the issue persists — include your OS version and the app version number.

No. All ProForma Suite apps run entirely on your local machine with no internet connection required after the initial license activation. There are no server-side functions, no cloud processing, and no telemetry. Your documents never leave your device. The only network event is the one-time activation check when you first enter your license key.

Yes — we offer a 14-day refund from the date of purchase if the software doesn't work as described. Use the contact form with your order ID and a brief description of the issue. Refunds are processed within 5–10 business days via your original payment method, no questions asked.